Data Protection


At Domaine Richaud, we place the utmost importance on protecting your privacy and personal data. This section is designed to inform you about how your information is processed when using our services.


1. Data Collection 📥:

We collect personal data when:

  • You place an order on our website,
  • You create a customer account,
  • You subscribe to our newsletter,
  • You contact us via our contact form or by email,
  • You browse our website (via cookies and tracking technologies).

The collected information may include: your first and last name, postal address, email address, phone number, payment details, and order history.


2. Use of Data 🎯:

The collected data is used for:

  • Managing orders and deliveries,
  • Sending information about our offers and news (if you have provided consent),
  • Improving your experience on our website,
  • Handling complaints and customer service,
  • Complying with legal and accounting obligations.

3. Data Sharing 🔄:

Your personal data is shared with third parties only when necessary for the smooth operation of our business, including:

  • Secure payment service providers,
  • Carriers for order delivery,
  • Relevant authorities in case of legal obligation.
  • We do not sell or rent your personal data to third parties.


4. Cookies 🍪:

Our website uses cookies to improve your browsing experience and personalize your visit.

Cookies help us to:

  • Analyze website traffic and performance,
  • Remember your shopping cart,
  • Display advertisements tailored to your interests.

You can set your browser to reject cookies or be notified when they are placed.


5. Your Rights Regarding Personal Data ⚖️:

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

✅ Right of Access: You can request access to the personal data we hold about you.

✅ Right to Rectification: You can correct your information if there are any errors.

✅ Right to Erasure: You can request the deletion of your data, subject to legal retention obligations.

✅ Right to Object: You can refuse the processing of your data for commercial prospecting purposes.

✅ Right to Data Portability: You can request a structured format of your data.


To exercise these rights, contact us at 📧 info@domaine-richaud.fr.


We are committed to responding to your request within one month. In case of a dispute, you can file a complaint with the CNIL (National Commission on Informatics and Liberty) at www.cnil.fr.